Q: I can't authenticate with a service. A: Confirm that your internet connection is stable. A: Double check your credentials are correct. A: Confirm that the app is up to date. Q: I can't upload to a service. A: Confirm that your internet connection is stable A: Log out and log back into your cloud storage account. A: Confirm that the app is up to date. A: Confirm that the camera works in the official camera app. Q: The camera does not work. A: Make sure that the app has permission to access your camera. Go to the Settings app, select LOADR and turn on the camera. A: Confirm that the app is up to date. Q: Can I share feature ideas for the app? A: We want to hear your ideas for improving the app! Please share them by going to the settings within LOADR and then select Contact Us.